Terms & Conditions, Returns & Refunds

Terms & Conditions


All products purchased via cowboy-maloney.com that need to be returned (up to 30 days from the date the item is received) for replacement or any other reason require a Return Authorization from Cowboy Maloney's.

All products not specifically listed above may be returned 30 Days from the date the item was received on the remainder of our merchandise.


No returns or exchanges except for manufacturer's defect on:

  1. All mattresses
  2. All window air conditioners
  3. All furniture
  4. All small appliances

Requirements for Exchange

  1. The customer must have the original receipt.
  2. The product must be in new condition.
  3. The product's original box, packaging, all manuals, and accessories must be included. (Value of missing items will be deducted from the credit amount.)
  4. The customer is responsible for all shipping charges and shall assume all risk of loss or damage to product while in transit to Cowboy Maloney’s.
  5. The customer must ship the item with an approved Return Authorization Number from Cowboy Maloney's.
  6. There will be no returns or exchanges accepted beyond 30 days.

There is a 20% restocking fee on all merchandise that is not in a factory-sealed box unless merchandise has completely failed within 24 hrs of receiving the item or is sold as an open box item. If the product fails while under manufacturer’s warranty or Cowboy Maloney’s Extended Service Agreement, Factory Authorized Service will repair your product according to these warranties.

All refunds will be processed within 7-10 business days of an order being cancelled and/or a product's return (only those products that have an authorized return) if the purchase was made using a credit card or debit card. Refunds will only be credited back to the original credit or debit card.  If the purchase was made using a prepaid credit card, the refund will be processed within 30 days from the original purchase date.

Cowboy Maloney’s reserves the right to refuse any returns that are not received with a valid RA form.

© Cowboy Maloney's Electric City 2019. All rights reserved. | Cowboy Maloney's Electric City | 1313 Harding Street | Jackson, MS 39202
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